1 Year Hardware Mail-in Service after Remote Diagnosis which expires on December, 2018. After the purchase, I will provide you with a link to Dell's online form along with the necessary info to transfer the warranty to your name. You can also extend or have accidental coverage added by contacting Dell at any point during the warranty period for an extra cost up to 3 years.
Why Shop With Us?
All returns accepted within 30 days from the delivery date of the computer
We randomly check computers before shipping to make sure it is 100% working and you will get 100% working quality product. If you experience a hardware/software problem with the computer, you will need to work with manufacturer Dell. It is fast and easy and we will help you with that by providing all necessary warranty information. Please buy only if you agree with our return policy and you're ready to work with manufacturer in future
Please contact us to obtain RMA for your return. Returns without authorization number will not be accepted. Buyer is responsible for all return shipping charges. Merchandise should be carefully packed on original box and shipped back to us via FedEx or UPS
15% restocking fee charged for all returns if item is not defective, you changed your mind, refused by recipient and wrong address
Images provided are for illustration and stock pictures. Please ask question before your purchase regarding any doubts about picture/s shown in auction
Shipping & handling charges $19.99. Delivery confirmation is free (signature confirmation is free if the item value is more than $250)
We ship through FedEx ground only. Expedited USPS priority (2 or 3 day) shipping cost you extra $60 which includes insurance and signature required
Most orders placed Monday-Friday before 2PM EST (11PM PST/1PM CST) will be shipped the same day (if payment was cleared). All other orders will be shipped next business day. Orders confirmed on weekends and on Friday after 3PM EST (2PM CST/12PM PST) will be shipped on Monday.
Expedited shipping charges will not be refunded at any reason if item is returned
NO PO BOX. STREET ADDRESS ONLY
We sell a wide variety of brand new sealed/manufacturer refurbished computer products. We have sold thousands of computers with great feedback and great reviews in past 15 years.We know that buying a big ticket item online can be scary, so we focus on maintaining a positive reputation. We've worked hard to ensure our customers are happy even in the rare cases when minor problems have arisen.If you have any questions at all feel free to contact us. We want you to be completely satisfied with your purchase.If you find that we did not meet the 5-STAR rating for your purchase, please send us an email before leaving feedback and let us know why and how we can fix it!
We accept PayPal payments only. All major credit cards are accepted via PayPal.
No International credit cards. Only US registered credit card payments accepted.
No international bidders.
Due to enormous amount of buyer fraud on eBay and in order to be in compliance with Paypal's seller protection policy we only ship to PayPal confrimed addresses, so make sure you have a USA registered PayPal account with a USA shipping address that you want the item shipped to. WE MAKE NO EXCEPTIONS for any reason.
1. Can you add Memory upgrades? Yes we do upgrades for specific models. 2. Does the picture show the actual item on auction/sale? The pictures in the listing are for illustration purpose only. They represent a generic version of the items on sale. The items are still in factory sealed box. 3. Can you offer any discount? We're offering our items at a very competitive price. We offer a discount for only for multiple item purchases. Please contact us if you are planning to purchase large quantities from us. 4. How do I know what warranty I have, when it expires, how to use it, etc? Warranty is through the manufacture (Dell or Lenovo) directly. The warranty information is verifiable with the Service Tag # (for Dell) and Serial Number (for Lenovo) after you receive the product.
1. Where do your items come from?All of our items come direct from Dell and are original. 2. What is the difference between New, Dell Outlet New, and Refurbished?New items are brand new in the Dell retail box. Dell Outlet New are new items that have been repackaged by Dell in the Dell Outlet box. Refurbished items are returned to Dell by the customer. Dell tests the items, reinstalls the operating system, and packages them in the Dell Outlet box. 3. Where can I get drivers, manuals, and support for my item?You can download these items at the Dell drivers, manuals, and more support website. 4. How do I receive service for my item?If you ever require service all you have to do is contact Dell and they will be able to handle any servicing you need during the warranty period. 5. How is the Dell warranty transferred to me?Upon receipt of your item please contact us by email or Ebay messaging with the service tag number of your item, your full name, address, and phone number and we will complete the ownership & warranty transfer into your name. 6. Are all of your items in stock?Yes all items are in stock and ready for immediate shipping.
7. Where do you ship from and do you offer faster shipping?All of our items ship from Pennsylvania and we do offer expedited shipping. 8. Why is a signature required for delivery of my item?Paypal's Protection Policy requires a signature for all items priced $750.00 or above. 9. What if my item arrives damaged, defective, or not as described?If your item arrives damaged, defective, or not as described please contact us by email or Ebay messaging and we will make it right. 10. Do international customers have to pay additional fees?Import fees, custom charges, and taxes are handled entirely by Ebay and are collected at checkout automatically. You will have the opportunity to review these charges before completing your purchase. 11. What condition are the refurbished items in?Most refurbished items will have little to no cosmetic issues. However if you will contact us before purchasing we will gladly inspect a particular item for you so that you know its exact condition. 12. Do you offer upgrades on your items?We do offer upgrades on items, please contact us before purchasing to check availibility & pricing. 13. Do the pictures on your auction show the actual item?All pictures are sample pictures and are only for illustration purposes. 14. What is your return policy?Please click the " Shipping and payments" tab at the top of the auction for details concerning our return policy.