• We take great care
packaging every item to ensure safe quality shipping.
• We ship UPS/USPS
depending on your location and at our discretion.
• Most shipments are sent
out within 1 business day after payment is confirmed or cleared, unless stated
otherwise in the listing.
• Please make sure to provide the correct
shipping address when placing your order, orders can only be shipped out to
the confirmed shipping address provided by eBay.
• Packages are not shipped
on Saturday or Sunday. Transit time varies and vary by carrier, we cannot
control delays caused by carriers.
• Shipping time provided by eBay is an
estimation and is not guaranteed. Also subject to change especially during
• Buyers are responsible for complying with all import and export obligations and for payment of all applicable duties and custom fees.
• Orders shipping to Hawaii, Puerto Rico, Guam or Alaska may
not select the Free Shipping option for this item, if free shipping is
selected for one of these destinations we reserve the right to cancel your
Items must be returned in
the original manufacturer's packaging. We strongly recommend you keep your
packaging for at least the first 90 days after purchase.
• We offer a
30 day return policy on all items. (unless stated otherwise in the listing).
• Video games must be returned unopened.
If the item is defective, it can be returned within 15 days with a receipt and
the original packaging.
Defective items may only be exchanged for the same
• All returns must be in original condition and must include the
original packaging and content in tact.
• Returns must be packed in proper
packaging to avoid damage to the item or it original packaging.
• For any
return request please contact us to receive a RMA number and return
• 10% restocking fee may apply.
• Please allow 3-5
business days after we receive your package to process your return.
returns that violate this return policy will not be accepted and will be sent
back at customers expense.
The following electronics items must be
returned within 15 days of receipt:
Computers, Computer hardware, Printers
(including 3D printers), 3D printing supplies and products, Camcorders,
Digital cameras, GPS units, Digital music players, Tablets, E-readers,
Portable video players, Drones, Video Game Consoles, Video Games
• We take joy in helping you get the gear you want at at the
price you need!
• Please don't hesitate to contact us with any questions or
can contact via ebay message using the "ask a question" link below. (Please
allow 1-3 business days to receive a response, response time may change during
peak periods.) or you can call Altatac Customer Service at (323)-402-6554
Monday-Friday 9am-5:00pm PST excluding holidays
• Please note that
most of the product images and description are provided to us by the
manufacturer and sometimes do not represent the exact color, size, style or
other option of the actual item.