We want you to love the items
you purchase from us. If you are not satisfied with
your purchase for any reason, you may return items
for a full refund within 30 days, subject to the
following conditions. Returned merchandise must be
in original condition and include all factory packed
accessories and paperwork (e.g. battery, charger,
cords, straps, unmarked warranty card, manuals,
etc.), in the original manufacturer box and
packaging with UPC, barcode, and serial number
Incomplete returns will receive
a reduced credit, reflecting any missing
The product serial number must
match the serial number in our database. We maintain
serial number tracking.
We require that all approved
returns of computers, tablets, and similar devices
have the password removed or restored to the system
Return merchandise must be
double-boxed with no writing on the manufacturer's
box. Your Return Authorization number should be
prominently displayed on the outside of the shipping
You must contact our customer
service department to arrange a return
Refunds for returns are applied
to the payment method used at the time of purchase.
Once we receive and inspect the product we will
credit your account. Please allow 5-7 business days
for a credit to appear on your account.
*ATTENTION International Buyers
Import duties, taxes and charges
are not included in the item price or shipping
charges. These charges are the buyer’s
- Non-defective returns that
included FREE SHIPPING in the original purchase
have an embedded shipping cost that is
- A refund may be issued if
replacement is not available.
- Merchandise should be
carefully packed and shipped via traceable means.
- We are not responsible for
any losses in the mail while returning returned
- Once we receive your return
we will ship a replacement or process a credit
within 5 business days.