With over 50 years of experience and a strong background in both gemology and design, we are a uniquely positioned resource for the highest quality diamond jewelry available. We?re thrilled to provide a collection of jewelry backed by extraordinary quality, unrivaled expertise, and a distinctly contemporary shopping experience. Ultimately, Pompeii3 represents the best knowledge in the industry, as well as the forward-thinking, design-driven principles of providing ethical, sustainable, and timelessly beautiful jewelry of exceptional craftsmanship. We?re delighted you're here, and we hope to share not only our remarkable collection, but also what we stand for.
What We Do
Pompeii3 is known not only as a widely respected diamond retailer, but also as an independent designer of fine diamond jewelry. In addition to offering a wide range of traditional and contemporary styles, we?re also at the cutting edge of lab-grown diamonds, which reflect our dedication to quality, innovation, and a low environmental impact. We take care to create and curate only the most exquisite pieces worldwide, and to provide them to our customers at an exceptional price point. By focusing our business online, we excel in bringing centuries of traditional principles in craftsmanship and fine jewelry design into the 21st century.
Who We Are
We are an independent, family-owned and operated business that has been devoted to manufacturing high-quality jewelry for over five decades. Our jewelers are experts in every phase of development - from selecting the perfect stone, crafting the perfect setting, and understanding the value of a piece for generations to come. However, what sets them apart is their shared passion for educating customers on everything to do with jewelry design and gemology. As such, we hope to equip our customers with the knowledge and understanding that empowers them to choose the perfect piece.
How We Operate
At Pompeii3, we understand the unique set of challenges that comes with shopping for the perfect piece of fine jewelry. That?s why we provide each and every one of our customers with the personalized attention and support of a boutique shopping experience. We strive to combine expertise from a certified Jeweler Gemologist and meticulous standards for inspection with the latest in fine jewelry design and innovation. The result is a unique source for jewelry that caters to a broad range of personal aesthetics, and which also specializes in crafting custom creations to make bold and imaginative designs a reality.
All products include a 180 Day Warranty
WHAT REPAIRS AND SERVICES ARE COVERED?
180 Day Warrant covers all inspections, defects in materials, workmanship, covered repairs and services to the jewelry. This includes parts and labor necessary to fix problems which have occurred during normal usage of the jewelry, consistent with the conditions for which it was designed. Depending on the type of jewelry, the Plan would include resizing or re-shanking of rings, clasp replacement, repair of broken chains, repair of worn or broken prongs, repair of broken earring posts or other similar repairs. During the duration of the warranty you have the option to ship the ring to us two separate times for inspection, cleaning, and polishing to restore the natural beauty of your item, otherwise warranty is voided. Minor scratches that occur from normal wear will also be removed in this process.
WHAT IS NOT COVERED?
Jewelry that has been damaged as a result of excessive or abusive treatment. Warranty is voided on rings that have been reset or if labor has been performed on the item by another jeweler. This Plan also does not cover loss, theft, accidental abuse, damage resulting to the jewelry from loss, act of god, stones over 1/5ct, or any consequential damages or loss of use resulting from the broken or damaged jewelry.
We offer free shipping for our US customers.
For international returns we unfortunately cannot offer free return shipping. All shipments are fully insured. Once the package ships we will notify you with the tracking# so you can follow the package online.
FREE Returns! If you're not absolutely satisfied with your purchase, simply return it for a full refund or exchange, no questions asked. Returns must be made 30 days from the day you receive your item.
Start a return
To start a return, select the item you want to send back from your recent purchases above, or follow the steps below:
- Find the item in your Purchase history and select Return this item.
- Select your reason for the return.
- If the item arrived damaged, broken, or faulty, you have the option to add up to 10 pictures showing any scratches or defects.
- Select Send.
When Will I be refunded?
Once we receive the item back you will be refunded in 2 business days. You'll receive an email letting you know once the refund is issued.
We are (and always will be) committed to providing you with the best possible online shopping experience, exceptional fine jewelry and extraordinary value. Being unawaseome is unacceptable if we've fallen short in any wayPlease message us through the eBay messaging portal. We'd love to hear from you!
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