HOW SECURE IS THE FIT? CAN I WORKOUT IN THE GYM OR JOG WITHOUT WORRYING THAT THEY WILL JUMP OUT OF MY EARS?
Soft rubber finish and secure ear-fins ensure a perfectly snug fit and reliable fixation so that they will not fall out throughout the most intense workouts.
CAN I PAIR TREBLAB X5 WITH MY TV, IPHONE OR ANDROID DEVICE?
Yes, your TREBLAB X5 can be paired with any TV, iOS or Android devices via improved Bluetooth 4.1 technology. TREBLAB X5 supports multi-device connection and can be paired with any Bluetooth-enabled devices.
WHAT IS THE BLUETOOTH SIGNAL RANGE FOR TREBLAB X5?
TREBLAB X5 Bluetooth signal range is up to 33ft, you can use your earphones wirelessly at home or at the gym, without having to carry your phone or another device on you.
CAN I ACCEPT PHONE CALLS WITH THESE EARBUDS?
Yes, you can answer the calls and talk on the phone with TREBLAB X5. Just touch the *PLAY* button when someone’s calling and touch again to hang up.
IS THIS WATERPROOF, CAN I SWIM IN THE POOL WITH THEM?
TREBLAB X5 are IPX4 water resistant, meaning they will not be damaged by rain or even in the shower - but we strongly do not recommend using them in a pool.
WHAT IS THE BATTERY LIFE OF TREBLAB X5 WIRELESS HEADPHONES?
TREBLAB X5 wireless headphones have up to 6 hours of battery life + 4 charges in the charging box.
ARE THESE GOOGLE ASSISTANT ENABLED?
Yes, such products as X5, X2, and Z2 are Siri and Google assistant compatible.
DO THEY WORK WITH SMART TV TRANSMISSION?
TREBLAB earphones easily connect with all Bluetooth-enabled devices.
WHAT IS THE MAIN DIFFERENCE BETWEEN X5 AND X2?
Actually, the X2 and X5 have a lot in common. They share the same sound characteristics and Bluetooth chipset. However, the main difference is in their shapes. X5 is a brand new model and has some advantages compared to the earlier X2: they have higher battery capacity and will give 12 hours of working time (using the dock); they are smaller and look tidier; their curved shape is designed for better fitment; a charging case with a lid gives an extra protection; they are very portable.
EVERY BRAND-NEW PRODUCTECH PRODUCT you purchase directly from our official Productech Store is covered by 1-year warranty.
THE WARRANTY PERIOD begins on the date of purchase.
If the product is determined to be defective within the warranty period due to improper materials or workmanship, Productech will replace the product or its defective parts (with a new or refurbished product) or refund your purchase. We are able to provide you with a one-time replacement only within the product warranty period.
If you experience any issues with your Productech Corporation product, please contact us and our Customer Care Agents will help you.
Productech Corporation undertakes the product replacement if:
The following cases are not covered by the Productech warranty:
STANDARD SHIPPING WITHIN US
Free Standard Shipping offer is limited to standard ground shipping and is valid only within Continental US. Free shipping is not available for shipments to Alaska, Hawaii and Puerto Rico - there will be an additional shipping charge on an order shipped to these states.
International shipping costs depend on the order weight. Final order weight and shipping cost are available at Shipping Method page during checkout proceeding.
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are at the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buying.
Most standard shipments are delivered to the US within 3-8 days and in 10-15 days for international orders. Transit time depends on destination state/country and is counted from the shipping date (subject to carrier delay; excludes order processing time).
Expedited shipping offer is available either for the US or international orders. Expedited shipping option can be chosen at check-out.
LOST OR DAMAGED PRODUCT
Productech is not responsible for any shipping delays and/or mistakes caused by providing wrong and/or insufficient shipping information (i.e. address or name).
If the product is not delivered please contact us.
If the product is delivered in a damaged condition, please save all packing materials, make a picture of the damage and contact us.
If any item received from Productech does not meet your expectations, you may return the item within 30 daysafter you receive it.
For U.S. based customers return shipping is prepaid and free (i.e. you will pay no postage upfront).
Productech Corporation only accepts returns of products purchased directly from our official eBay store. We do not accept a return if the product was purchased from an unauthorized seller.
We DO NOT make upgrades or downgrades of the products.
HOW TO RETURN AN ITEM
In order to return the item, please Contact Us specifying the reason for the return.
You may be required to destroy or return the product depending on the reason for your request.
a) If you are asked to destroy the item:
We accept the proof of destruction via email (a picture or a short video). As soon as we receive the confirmation, we will proceed either with the item replacement or with the money refund. In case of a refund, your purchase will be refunded within 1-5 business days. Depending on the payment method, it will appear at your account within 1 to 10 business days.
b) If you are asked to return the item:
Our Customer Care will provide you with the prepaid shipping label along with the instructions of how to use it. As soon as the item is delivered to our warehouse, it will be inspected within 7 business days. After the full inspection, we will proceed either with the item replacement or with the money refund.
When returning the item, please DO NOT use the box/package that weighs more than it's mentioned on the shipping label. If for some reason the parcel can’t be sent with pre-paid weight, be ready to pay additional postage due at a post office when sending the parcel back. Otherwise, it will be refused by the receiving post office and returned back to the sender automatically.
Refunds can be issued to the original method of payment only. Kindly note, as we are not charging payments directly, it may take some time to proceed through the marketplace payment system (or banking system).
In the case of a non-defective item return, the final refund amount may be reduced by up to 20% depending on the condition of the returned item.
Original shipping fee is not refundable if the return isn’t covered by the Productech Warranty statements (see Warranty tab).
Expedited shipping fee is not refundable.
FOR INTERNATIONAL BUYERS
We do not provide shipping labels for international orders. You have to pay the shipping cost yourself if you want to return the item within 30 days.
Non-U.S. based returns may be subject to additional customs fees which are the responsibility of the customer.
If the product was initially purchased for another country, we don't ask to pay for the international shipping of the replacement.
In case the product was purchased for US location and needs to be replaced by warranty outside the US, we will send the unit by international shipping. However, it will be necessary to pay the shipping cost.
WARNING: Cancer and Reproductive Harm - www.P65Warnings.ca.gov Please note that by posting this Warning, we are notifying you that one or more of the Proposition 65 listed chemicals may be present in a product. This warning does not mean the product poses any significant risk to your health. We at TREBLAB are concerned about our products’ safety and we take all necessary steps to comply with all applicable requirements. We place this warning to make sure you are informed. You can find more information here https://oehha.ca.gov/
TREBLAB X5 earbuds were designed to make listening to your favorite music while exercising, traveling or working an absolute dream. TREBLAB X5 are super-user friendly, created for practicality, ease-of-use and above all, quality sound. They’re earbuds for people who are serious about both music and sports.
TREBLAB X5 earbuds - revolutionary technology at an accessible price.
MOST ADVANCED WIRELESS EARPHONES, FULLY UPGRADED IN 2018
Our high-end, Bluetooth earbuds were perfected from years of research and development. In 2018 we’ve optimized the shape to for better fit, perfected connection, improved the hands-free microphone and more!
EYE-OPENING, CRISP BERYLLIUM SOUND
The X5 sound so good it’ll be hard to believe your ears. With Beryllium drivers and the latest cutting-edge technology, you’ll get fully balanced, responsive and accurate sound across the range.
PERFECT HEADPHONES FOR SPORTS
X5 true wireless headphones are made to kick you into gear and focus on your workout. They’re sweat-proof, light and super-comfortable will never drop out of your ear when you run, jump or kick!
FAST & EASY CHARGING ANYWHERE
Don’t be left in silence while doing sports in the gym, PLAYTIME UP to 6 hours + 4 additional charges with Charging Case. X5 are also WATER-RESISTANT, so you don’t need to worry about damaging your wireless headphones when you’re working out or if you get caught in the rain.
PERFECTLY SIMPLE CALL MANAGEMENT WITH SIRI
Wireless earphones are compatible with Siri, Android, Windows and iOS, so when a call comes in, you can switch seamlessly and quickly with voice control. That makes them perfect for work and play.
We care about our reputation and your satisfaction, so we offer you a 1-Year Warranty & 30-Day FREE Returns to make this a zero-risk purchase. In case you need our assistance, our friendly Customer Care is 7 days a week at your service.
Earbuds playtime: up to 6 hours
4 additional charges with Charging Case
Earbuds battery capacity: 75mAh (each)
Charging Case capacity: 600mAh
Charging time: up to 2 hours
Signal range: 33 feet / 10 meters
Driver diameter: 8.2mm made from Beryllium
Frequency response: 20Hz - 20kHz
Noise Cancellation Type: Passive (Noise Isolation)
Water resistance IPX4r (resistant to water splashes from any direction)
Phone calls with built-in microphone, cVc 6.0
Siri and Google Voice Assistant support
On-device control with multi-functional buttons on each earbud
Earbuds (each) Dimensions: 27 x 12 x 42 mm / 1 x 0.47 x 1.65 in
Charging Case Dimensions: 68 x 50 x 22 mm / 2.68 x 2 x 0.86 in
Earbuds (each) Weight: 7 g / 0.25 oz / 0.015 lb
Charging Case Weight: 21 g / 0.74 oz / 0.047 lb
IN THE BOX: