Little Star Electronics specializes in the sale of consumer electronics including brand new and certified pre-owned mobile devices and accessories. Our leading-edge control systems are staffed by highly skilled specialists and are second to none. We insure our high standards of quality and reliability in every product we deliver. Our friendly and knowledgeable customer support team is available to answer any questions you have about your purchase. We are proud to stand behind our products and include a 30-Day Satisfaction Guarantee to prove it.
- Our customers are very important to us! We believe in good business and great, hassle-free customer services.
- Our customer services hours are from7am to 3:30p.m CST Monday through Friday.
- We will do our best to make sure you?re happy with your order and answer any questions you may have.
CONTACT US ANY TIME BEFORE OPENING A CLAIM OR A CASE THROUGH EBAY OR PAYPAL, WE ?RE HERE TO ASSIST YOU!
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Please provide us with the opportunity to resolve any issues that you may have before leaving negative or neutral feedback as we are graded by eBay based on our performance, therefore, any negative or neutral feedback counts against us and our ability to sell on eBay at the lowest possible prices.
We Strive for 5 Star Customer Satisfaction, if you?re not happy with the Transaction then we will do our best to make it right! If you have any questions/concerns regarding your item please contact us thru the eBay messaging system and we will get back to you ASAP! Please allow up to 24 hours for us to respond to your emails (excludes weekends and holidays) Thank you!
We only accept PayPal for immediate payment.
Please see our payment terms for the list of states with sales tax.
- Items typically ship within 24 business hours of a CLEARED payment. As long as the purchase is made by 2p.m. CST time.
- UPS tracking and insurance is included.
- UPS transit ships out on business days only and will not include weekends.
- We do not ship to a P.O Box?s or internationally.
Returns can take up to 3 business days to RECEIVE your refund and it?ll be deposited back into your PayPal account.
All items come with a 30 day Satisfaction Guarantee. Our 30 day Satisfaction Guaranteed period commences on the delivery date as reported by the shipping carrier. Contact us with the specific reason for return to be given an RMA number and a Return shipping label. Once a return service label is issued customer has 7 days to ship the product. Due to limited quantity we can only offer refunds, we can NOT offer replacement phones.
The following products are not eligible for return and will be sent back to you at your cost and expense if received by us:
- Any product not purchased from little_star_electronics
- Any products with missing, damaged or altered serial numbers.
- Any product that is returned without all original packaging and accessories, including the retail box, manuals, and all other items originally included
- Any product that has been serviced without our express permission.
- Any product that has been damaged.
Customer must contact us within 30 days of delivery to request a return. Product must be in factory sealed never opened resalable condition to qualify for a full refund.
Little Star Electronics cannot process any returns/refunds until the original item is back in our possession.
If you need to contact us please use the eBay messaging center.