Kids and fans alike can imagine the biggest battles and missions in the Star Wars saga with helmets from The Black Series! With exquisite features and decoration, this series embodies the quality and realism that Star Wars devotees love. An ace X-wing fighter pilot, Poe Dameron is a leader in the Resistance's fight against the evil First Order. Imagine soaring into battle alongside the Resistance with this Poe Dameron Electronic X-Wing Pilot helmet that features an internal microphone that activates battle sounds and interaction with Poe's right-hand droid, BB-8! Helmet also features a retractable polarizing visor and speech projector, so kids can imagine gearing up like Poe Dameron and blasting into the fight against the First Order. Includes helmet and instructions. Realistically detailed, movie-accurate reproduction of Poe Dameron's X-Wing helmet Internal microphone activates battle sounds and interaction with BB-8 Collector-grade quality helmet with retractable polarizing visor Use straps to adjust fit. Collect other items from the Black Series to expand any Star Wars collection (additional products sold separately) Ages 8 and up Adult collectible.
Hasbro, Inc. is a branded play company dedicated to fulfilling the fundamental need for play for children and families through the creative expression of our world-class brand portfolio including TRANSFORMERS, MONOPOLY, PLAY-DOH, MY LITTLE PONY, MAGIC: THE GATHERING, NERF and LITTLEST PET SHOP. From toys and games, to television programming, motion pictures, digital gaming and a comprehensive licensing program, Hasbro strives to delight its global customers with innovative play and entertainment experiences.
Since our founding in 1923, Hasbro's passion for fulfilling the fundamental need for play has gone hand-in-hand with playing responsibly - for our employees, our communities, our consumers and our world. Hasbro is proud to be recognized for its accomplishments in environmental sustainability, product safety, ethical manufacturing and philanthropy. Together, we are building a safe and sustainable world while providing people everywhere the opportunity to experience the power of play.
Please note the following handling time and address restrictions:
We hope that you are completely satisfied with your order. If, for any reason, you are not satisfied, you may return most items sold by HasbroToyShop within 60 days of delivery for a replacement or a refund of the purchased price, minus the shipping and handling. Items that are not permitted to be replaced or returned are described below under "Ineligible Returns/Replacements."
We cannot accept for return or replacement any item that has been opened. If an item was sold as a set, individual elements of that set cannot be returned for a refund. (Please return the entire set if you are requesting an eligible refund or replacement).
If you received an item that was defective, please contact customer service at 1-800-255-5516 or send us a message to our Customer Service.
Requesting a Return Merchandise Authorization
You are a valued customer, and we want your shopping experience with us to be hassle-free. If you do need to return an item to us and the item is eligible for return, please call us at 1-800-408-0052 to obtain a return merchandise authorization number and information how to print a return label or send us a message to our Customer Service. Please note that we cannot accept any returns without a Return Merchandise Authorization. All unauthorized returns will be returned to sender.
Packing and Sending Your Return
Returning Free Gifts with Purchase and Promotional Packages
- Once you have received your Return Merchandise Authorization pack the items securely in a box. You can use the box the items arrived in or another box, if you prefer. Please ensure all old shipping labels and barcodes have been removed.
- Affix the shipping label securely to the outside of the box.
- Send your Return to us using an insured or trackable shipper that is most convenient for you.
We occasionally offer promotional packages and free gifts with purchase. If you would like to return an item for which you received a free gift, you must also return the free gift in order to receive a refund.
Items sold as part of a promotional package may not be returned separately for a refund. For example, if you purchase two items sold together as a promotion, and you would like to make an eligible return for a refund, you are required to return both items together.
Requesting a Replacement
During the Return Merchandise Authorization, you can request a replacement for the same item if it arrives damaged. At this time, exchanges for different items are not possible, but you are welcome to place a new order on our eBay Storefront by phone: 1-800-224-4438.
Requesting a Refund
If a refund is issued, the purchase price of the item plus applicable sales tax will be credited. All eligible refunds are made to the original form of payment. We cannot issue a refund to gift recipients; however, you may request a replacement if the item is damaged.
Processing Your Return
Please allow 2 business days for your return to be processed upon receipt at the warehouse. You will receive notification via eBay Messages confirming that your return has been received and processed. You can also log into your My eBay Account to confirm whether your return has been received and processed. Please allow up to two billing cycles for any eligible refund to appear on your credit card statement.
When packages are returned to us as undeliverable, we will attempt to contact you via phone or ebay messages to obtain a different shipping address to re-ship the order. If you are concerned that there may be an issue with delivery of your order, call our Customer Service Center at 1-800-408-0052 or send us a message to our Customer Service.
Canceling or Changing an Order
Once an order has been submitted, you must contact our Customer Service Center at 1-800-408-0052 to attempt to cancel or change it. We are unable honor customer requests to cancel or change orders that have already entered the shipping process with the exception of remaining items in a partially shipped order.
At Hasbro Toy Shop, we are committed to providing our customers with the best possible on-line shopping experience.
This includes a commitment to excellent customer service, even after your order has been delivered.
Please feel free to submit any questions or inquiries regarding your order by sending us a message through the eBay messaging system by clicking here. Our customer service department will respond to eBay messages within 24 hours (8 AM - 8 PM ET, Monday - Friday, 10 AM - 6:30 PM Saturday).
Please send us a message containing the following order identifiers so we can service your request in a more efficient & timely manner: