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We accept PayPal payments only where all major credit cards are accepted. We can only ship to the address that PayPal verifies and sends to us. We reserve the right to cancel your order, if it does not pass verifications, or seems fraudulent / suspicious. We charge sales tax in NY state. State taxes will be calculated at checkout.
We ship via Fedex and USPS Postal Service. PO Box shipments are only shipped via USPS. Orders are handled in 1 business days once received and cleared through Paypal's verification process. We offer standard free shipping on all items. If your order requires expedited shipping, please contact us via E-Bay's message center for a quote. Standard shipping time from the date of shipment is usually 2-4 business days to the East Coast and/or Midwest, and 5-7 Business Days to the West Coast. If you reside in an apartment building or complex, please be sure to provide your apartment/suite number so that your shipment is not delayed by the shipping carrier. All returned or refused packages will incur shipping expenses in both directions. Please note we can only ship to the address provided to us by Paypal once the order is received in our warehouse. If you need to make any changes, please kindly contact us with the correct updated address. If you have any questions, it is best to message us at from Mon. - Fri. (9:00am through 6:00pm).
BrownBearTech offers a 30 day hassle free return. Please note, all returns must be sent back to us in exactly the same condition as you received it. All original boxes, packing materials, manuals, BLANK warranty cards and accessories must be included for any replacement, exchange, or refund. Shipping and handling is non-refundable. All returns are subject to a 15 % restocking fee after inspection. Please note, any Apple products being returned after being registered and locked through iCloud, upon return, no Apple product returns will be accepted once items are registered with Apple. Any iCloud locked returns will be sent back to customers with no refund provided.