On All Items
30 DAYS MONEYBACK
Hassle Free Returns
Shipping All items ship for free! The majority of orders are shipped using USPS Priority Mail and UPS Ground if requested. There is an option at checkout to add a Signature of Delivery for extra security & peace of mind. This means you need to sign for your parcel. If you are not home, the courier will take it to your local post office for collection. We also offer expedited shipments upon request, we will quote the shipment and let you know of the estimated cost. If agreed we will process the order and add the shipping charge to your invoice. All items ordered by 3 PM EST will be shipped same day. We also are partnered with Ebay using the Global Shipping Program. We will ship internationally to any country that is a part of the program.
charge extra : $30.00
*Additional taxes may apply
Every item we ship is fully insured. You will receive a shipment confirmation and tracking number as soon as your item leaves our facility. We offer same day shipment for orders submitted before 2:00 pm EST.
Should an item arrive with damaged packaging, or if the item was damaged during shipment, you must contact us within 24 hours of receiving your item. You can email us during our business hours at (email address).
In the case of return due to a manufacturer defect, the cost of return shipping will be free. All items must be returned within 30 days of the purchase ship date.
Please note that we do not refund the cost of shipping for returns and exchanges. If you received free shipping, the cost that we paid to ship the item to you will not be refunded.
Please see our live feedback here. https://feedback.ebay.com/ws/eBayISAPI.dll?ViewFeedback2&userid=multiwatch.brand&ftab=AllFeedback
Our all customers are 100% satisfied. If you have any issues with your orders, please contact us to resolve it. We are happy to help you.
MultiWatchBrand.com accepts the following methods of online payment:
Visa, Mastercard, Discover, American Express, PayPal, and store credit.
We also accept wire transfers on orders above $2,000.00 as well as certified checks. Please cantact us for this type of payment.
We maintain a secure online web store. The website features fraud protection and a secure SSL server. Your information will be encrypted during transmission. This means that it is uniquely coded to help prevent anyone from intercepting and stealing your information.
When you create an account with our website, you will be prompted to create a password. This password is unique to you, and must not be shared with anyone in order to keep your account safe and secure.
Items shipped to addresses within the state of New Jersey will be subject to a 6.875% state sales tax.
Please make sure the billing address you enter at time of checkout matches the billing address for your credit card or other payment method. If this information is incorrect, it may result in a failed transaction.
We may contact you to verify your billing and shipping information. For your protection, we provide added security as we process your order to ensure your information is not being misused or stolen. Should we not be able to contact you, and your information is not verifiable, we will use our discretion as to whether or not to cancel the order.
If you are not 100% satisfied with your purchase you may return your item within 30 days from the ship date.
A full refund will be issued only if:
- The item is never worn.
- The item's plastic protectors and stickers are all intact and have not been removed.
- There have been no sizing changes.
Please note that we do not refund the cost of shipping. The price to ship your return will be deducted from the total refund amount based on the original shipping method. If you received free shipping, the cost that we paid to ship the watch to you will not be refunded.
Any items being returned to MultiWatchBrand must be clearly labeled with the authorization number given to you by MultiWatchBrand 's customer service team. Please include the reason for your return within the return package. Packages that are shipped collect or improperly labeled will be refused. Your item(s) must be return shipped through a courier that can be tracked such as UPS, FedEx or USPS with insurance and delivery prepaid. The customer is liable for any damages or lost packages during transit to MultiWatchBrand
Any items returned to MultiWatchBrand may be subject to a 10% restocking fee.
The refund price (after restocking and shipping fees are deducted) will be issued to you via the original method of payment for your purchase.
Return items must include a copy of the receipt from purchase. Any items with signs of wear, opened packaging or other forms of manipulation will be refused at the company's discretion. Please note: we do not accept any watches that have had changes to the size.
All returns must be reviewed by MultiWatchBrand before the refund or exchange is approved. At the time of approval, MultiWatchBrand will provide you with an confirmation number and method of refund.
Please allow 10-14 business days for your return to be processed.
In the event an order cannot be delivered, MultiWatchBrand will attempt to contact the customer for 5 business days. If we are unable to correspond with the customer within 5 business days, the order will be cancelled and refunded (less the cost of shipping and other fees).
Please note that special order items will be accepted for returns at the discretion of MultiWatchBrand. Special order items can be items that are not stocked in our warehouse, items special ordered from our supplier, items with a price over $2500, etc. Special order items may be subject to a higher restocking fee. Other conditions may apply. Please contact MultiWatchBrand for further details.
MultiWatchBrand.com only acquires goods from authorized dealers and respected wholesalers. All of our products are brand new with all original parts and original packaging. Every watch has the original manufacturer’s serial numbers intact. We do not sell refurbished or replica products, nor do we sell sub-par quality items.
Since we are not hampered by MSRP pricing restrictions, we are able to pass the savings along to you with the peace of mind that authenticity is guaranteed. We also provide a two-year limited warranty for all watches purchased from our web store. For more information about the warranty provided on all of the watches we sell.
You need to send us an order cancellation request through eBay before the shipment made. once we have the request, we will approve it from our end and grant your full refund back to your account.
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