1 Year Limited Warranty
We currently only offer shipping to the Contiguous United States. We do not ship to Alaska and Hawaii or Puerto Rico.
We do not ship to P.O. Boxes, APO or FPO addresses at this time.
You can count on OneCall to get your package there safe and on time. OneCall offers a variety of delivery choices for shipments to physical addresses anywhere in the contiguous United States. Not all delivery methods are available to all areas. So, call us toll free if you have a critical delivery need. We'll help you select the best shipping option.
Standard (via USPS or FedEx Ground): Estimated delivery = 4-7 business days
Expedited Shipping (via FedEx 3-Day): Estimated delivery = 3 business days
1-Day Shipping (via FedEx Overnight): Estimated delivery = 1 business days
Freight (via Truck Carrier): Estimated delivery = 7-14 business days
** Estimated delivery times based on in-stock inventory. Delays in processing and shipment may occur due to credit card decline, invalid information, weather or other causes outside our control.Oversized items (such as large televisions & tower speakers) ship via motor freight to the 48 contiguous states only. If a product is over $400, OneCall requires a signature when your package is delivered.
This is a safety measure designed to ensure that you receive your order. For example, if your package is simply left outside without your signature, the potential for loss increases considerably.
Our Spokane, WA, call center staff is highly trained, experienced and non-commissioned. At OneCall we pride ourselves on being able to answer all your questions about technology, product compatibility, quality, performance, connectivity and much more.
Award-Winning Customer Service
At OneCall, we're committed to exceeding our customers' expectations - and that's earned us high marks from several major publications and retailer rating websites.
OneCall uses FedEx Ground and USPS as our standard shipping method, and we process orders as late as 4 p.m. Pacific Time, so most orders ship the same day. Oversized items, such as large TVs and certain speakers, ship via motor freight and are strapped to individual custom pallets and monitored with ShockWatch™ devices.
Please Note: All Returns Require Prior Authorization
Please contact us for a Return Authorization Number. Any item returned without authorization will be refused.
If you call OneCall after business hours, you may leave a message. If requested, call backs will be made the next business day.
Monday-Friday: 6 a.m. to 6 p.m. Pacific
Saturday: 9 a.m. to 5 p.m. Pacific
When you contact OneCall after business hours, a representative will respond the next business day