We are anPurchase from us to ensure you get a valid warranty!
Pets and Beyond is an Authorized Online Retailer for High Tech Pet. By purchasing High Tech Pet products from us you are ensuring that your warranty is 100% valid.
All purchased items ship FAST-same or next business day of the cleared payment.
For your protection orders over $399 will require a signature for delivery.
AK, HI, PR and Canada customers-USPS is our standard shipping method. USPS Mail typically takes 5-16 days to arrive to you.
We're a small family business and we work hard to take care of our customers! If you are not happy with your purchase please tell us. We will be sure you are taken care of quickly.
All returns need a Return Merchandise Authorization number (RMA #) before the return is shipped back. This makes the refund process quicker. The RMA # is issued when you start a return for the item in E-Bay.
Items displaying wear or with indications of use, i.e. pet hair, dirty, etc. cannot be returned. Wire break detectors, fence wire unwound and off the spool, opened battery packs, opened DNA kits and litter boxes are not eligible for refund.
Expedited shipping charges (Overnight/2nd Day Air) are not refundable.
Disclaimer: Product specifications and pictures are subject to change, without notice and are only a representation to what you can expect. While due caution has been exercised in the production of this document, possible errors and omissions are unintentional.