At 99Cell we will consistently deliver value-added services to our customers with the highest level of quality. In the process We try to meet or exceed customer expectations, by being able to maintain a direct line of communication with our customers.
We wish to build and maintain a long and valuable relationship with our customers and strive to not only meet our commitments and client expectations but to exceed them on every level and deliver exceptional value and customer service.
Payment can be made via PayPal, VISA, MasterCard, American Express or Discover card.
We offer free standard shipping to address anywhere in the continental US. Unfortunately we do not offer shipping to P.O Boxes. Typical shipping is 3-5 business days from the time you item is purchased. If you require expedited shipping please select that option at the items checkout page.
After payment you will receive a tracking number from the carrier who is delivering your package. Your tracking information is updated each step of the way. Please be aware that it make take some time for your information to be updated in the system.
Business hours are Monday-Friday 9am to 5pm EST. We are closed weekends and major holidays. If your order is placed on a weekend it will be processed the following Monday.
Be sure that your shipping address is correct and formatted before checkout. For security reasons, we can not make changes to your shipping address after the payment has been made.
Q: What is an "Unlocked" device?
A: "Unlocked" means that the device is not specific to any particular carrier and can be used on any network. GSM devices cannot be used on Verizon or Sprint. Unlocked phones can be used with multiple carriers such as AT&T or T-Mobile. Simply put, if your cell phone is unlocked it can be used with more than one wireless carrier.
Q: What does "Seller refurbished" mean?
A: An item that has been restored to working order by the eBay seller or a third party not approved by the manufacturer. This means the item has been inspected, cleaned, and repaired to full working order and is in excellent condition. This item is not in the original packaging.
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We offer 30 day free returns on all items.
If returning a cell phone or tablet all iCloud/Find My iPhone accounts must be removed for all Apple devices and Google lock/Accounts removed from all Android devices.
For any questions or concerns please contact our knowledgeable customer service department through Ebay by using the method below.